Branch Manager II

5 days ago

Gainesville, Florida, United States Lendmark Financial Services Full time
Job Summary

The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. This role requires developing new business, providing a superior level of customer relations, and promoting the sales and service culture through coaching, guidance, and staff motivation. Additionally, the Branch Manager achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships. The role also involves providing leadership, training, and supervision, delegating day-to-day operations to the Assistant Branch Manager or other branch personnel.

Key Responsibilities
  • Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expense.
  • Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
  • Actively pursue business development relationships within the community, sell products and services to meet sales goals.
  • Manage matters regarding hiring, staffing, training, performance reviews, and terminations as applicable. Establish lending authority for associates.
  • Ensure a high quality of client service, assist clients with the implementation of solutions, and monitor overall client satisfaction.
  • All other duties as assigned.
Requirements
  • High School Diploma or GED from an accredited institution.
  • 3-5 years of consumer finance experience or related industry experience.
  • Personnel management and budgeting skills.
  • Effective communication, organization, and sales skills.
  • Proficient working knowledge of industry-related loan software, Microsoft Windows, Excel, and Word Applications.
Preferred Qualifications
  • Industry-related experience.
  • Bilingual, Spanish/English.
  • Ability to relocate.
Compensation
  • The salary range for this position is $62,000 - $70,000 annually, based on the specific Knowledge, Skills, Abilities, and/or Experience of the selected candidate.
  • This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
Working Conditions
  • Normal office environment.
  • Ability to travel, occasionally overnight.

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