Customer Care Specialist

1 week ago


Woodbridge, New Jersey, United States Plymouth Rock Assurance Full time
About the Opportunity

Plymouth Rock Assurance is seeking a highly skilled Customer Service Representative to join our team. This role offers an exciting opportunity to work in a fast-paced environment and provide exceptional customer service.

Job Description
  • Handle Inbound Calls: Answer customer questions and resolve policy-related issues.
  • Process Policy Changes: Process policy change requests and updates.
  • Develop Product Knowledge: Develop and maintain comprehensive product knowledge of auto, homeowner, and umbrella insurance lines.
Requirements and Qualifications
  • Education and Certification: A college degree and/or NJ Property & Casualty license are a plus.
  • Language Skills: The ability to communicate in Spanish is a plus.
  • Work Schedule: The ability to work flexible hours, including shifts between 8:00am–7:00pm Monday – Friday and 10:00am–3:00pm every third Saturday.
Why Join Us?

We offer a dynamic work environment, opportunities for growth and development, and a competitive salary range of $45,000 - $65,000 per year, depending on experience.



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