Store Manager

4 weeks ago


Ellwood City, Pennsylvania, United States T & M Hardware & Rental Full time
Job Overview

We are seeking a highly skilled Store Manager to oversee the day-to-day operations of our store. The ideal candidate will have excellent customer service skills, strong leadership abilities, and a passion for driving sales growth.

Key Responsibilities
  • Model excellent customer service by helping customers when necessary.
  • Oversee daily opening and closing of the store.
  • Supervise a team of retail associates, including interviewing, hiring, training, and performance management.
  • Foster a team environment that promotes outstanding customer service and contributes to the overall success of the business.
  • Respond to customer complaints and resolve them in a timely and professional manner.
  • Maintain inventory levels and direct cycle counts.
  • Coordinate sales promotions, marketing, and special events.
  • Direct merchandising and ensure the store is clean and organized.
  • Participate in weekly ordering of merchandise and oversee deliveries and restocking.
  • Ensure a safe work environment and compliance with all store policies and safety standards.
Requirements
  • Outstanding customer service skills and a professional attitude.
  • Excellent communication skills, both written and verbal.
  • Committed to continually learning and pursuing training and development opportunities.
  • Project management skills, including the ability to coordinate special projects and finish on time and within budget.
  • Ability to supervise other employees and understand the fundamentals of leadership.
  • Strong knowledge of the products contained in the store.
  • Motivated, organized, self-starter who is able to think independently and solve problems.
  • Understanding of store operations, including finances, inventory control, and pricing strategy.
  • Strong math, reading, writing, and communication skills.
  • Knowledge of effective sales methods and techniques.
  • Able to work a flexible schedule, including weekends and holidays.


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