Client Relations Specialist

2 months ago


Madison, United States Tru Fit Athletic Full time

About TruFit Athletic Clubs:

TruFit Athletic Clubs is a mission-driven organization dedicated to empowering every individual who visits our facilities. By upholding our Core Values, we aim to uplift every member, colleague, and community we interact with.

Position Overview:

We are in search of an enthusiastic Front Desk Associate to oversee reception and administrative responsibilities at our front desk. This position serves as the initial point of contact for all visitors and guests, ensuring a welcoming first impression of our organization.

The ideal candidate will exhibit a friendly attitude, strong awareness, and excellent self-discipline. You should be capable of addressing minor issues and providing accurate information to our members, fostering a warm and valued environment within our facility.

Key Responsibilities:

  • Welcome and greet guests
  • Respond to member inquiries and concerns
  • Handle incoming calls and direct them as needed
  • Oversee and maintain inventory of refreshments
  • Ensure the front desk area is organized and well-stocked

Essential Qualifications:

  • Demonstrated experience as a front desk receptionist
  • Familiarity with office equipment such as fax machines, printers, and scanners
  • Proficient in Microsoft Office Suite
  • Exceptional communication and organizational abilities
  • Strong problem-solving skills
  • Outstanding customer service orientation
  • Ability to manage multiple tasks effectively


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