Customer Service and Insurance Professional
1 day ago
Job Description:
As a Customer Service Representative at Travis Kivett - State Farm Agent, you will be responsible for providing exceptional customer experiences, establishing strong relationships with customers, and promoting insurance products effectively.
Responsibilities:
- Customer Engagement: Engage with customers, respond to inquiries, and provide timely, accurate, and friendly service.
- Product Education: Educate customers about insurance options, utilizing a customer-focused review process to ensure personalized solutions.
- Office Operations: Maintain a well-equipped office, ensuring it meets customer needs and promotes relevant products.
Requirements:
- Communication Skills: Excellent written, verbal, and listening skills are essential for this role.
- Customer Service Experience: A minimum of 2 years of experience in customer service is required.
- Teamwork: Ability to work collaboratively with other team members to achieve agency goals.
- Problem-Solving: Proactive problem-solving skills are necessary to address customer concerns efficiently.
- Technical Skills: Proficiency in Windows computer applications is required, as well as the ability to obtain Property and Casualty Licenses and Life and Health Licenses.
Salary and Benefits:
The salary range for this position is $40,000 - $60,000 per year, depending on experience. Additionally, enjoy paid time off, including holidays and personal/sick days, as well as opportunities for growth and advancement within our agency.
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