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Indirect Loan Processor
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We are seeking a highly organized and detail-oriented Indirect Loan Processor to join our team at Sierra Central Credit Union. As an Indirect Loan Processor, you will play a critical role in ensuring the accuracy and completeness of loan packages, communicating with dealerships and SCCU Business Development Managers, and maintaining strong relationships with our business partners.
Key Responsibilities- Loan Package Review and Verification: Review all documentation from approved indirect dealerships to confirm necessary documentation is accurate and complete.
- Communication and Relationship Building: Build and maintain strong relationships with SCCU Business Development Managers (BDM) and dealership staff, communicating with them regarding missing information, quote loan payoffs, and fund delays.
- Loan File Auditing and Maintenance: Review and audit loan files and membership applications for accuracy and completeness, ensuring compliance with all regulatory requirements and internal security/information security practices.
- Operational Efficiency: Ability to work well under pressure with multiple projects and deadlines, maintaining a high level of productivity and efficiency in a fast-paced environment.
- Experience: Minimum of six months of experience in a clerical field, in a financial institution preferred.
- Communication Skills: Good communication skills (written and verbal) with excellent telephone etiquette.
- Technical Skills: Knowledge of Microsoft Office products, especially Word and Excel, and calculators.
- Organizational Skills: Must possess good organizational skills with the ability to file accurately and quickly.
- Adaptability: Must be able to work accurately and efficiently in a fast-paced environment and adhere to a flexible schedule.
Approximate working time is spent as follows:
- 50% Organize incoming loan packages from dealerships (paper and electronically) to prepare for funding and auditing.
- 20% Communications (phone, email, LOS) with dealerships, SCCU BDM's, staff on fund delays, status updates, etc.
- 15% Prepare files for auditing and scanning.
- 15% Auditing funded files.