Product Manager
4 weeks ago
We are seeking an experienced Product Manager to join our team at HOH Water Technology. As a Product Manager, you will play a key role in driving the success of our Boiler and Cooling Towers product line.
Key Responsibilities- Act as the primary technical resource for troubleshooting boiler and cooling tower industrial water systems.
- Provide regular training to Sales and Service teams on the assigned product line, ensuring they are well-versed in technical documentation and tools.
- Collaborate with sales and service teams to effectively communicate technical aspects to end users and recommend tailored technical solutions to meet client needs.
- Conduct program audits to drive continuous improvement, working closely with Business Development Managers and Water Quality Engineers to cross-sell and implement projects identified through the program audits.
- Establish feedback loops to enhance the product based on user insights and market changes.
- Maintain up-to-date supporting documents, including Product Data Sheets, Case Studies, Product Application Guides, and ERP & CRM product files.
- Oversee the entire product lifecycle, from ideation to launch and beyond.
- Present product updates, performance metrics, and strategic outcomes to executive leadership and stakeholders.
- Monitor key performance indicators (KPIs) to measure product success.
- At least 5 years of experience with boiler and cooling tower water treatment industrial sector.
- Proven experience in product management, technical support, audits or related roles.
- Excellent communication and presentation abilities.
- Organizational skills, detail-oriented, and result-driven mindset with a passion for driving product excellence.
- Strong analytical skills and the ability to translate technical information into actionable insights.
- Bachelor's or Master's degree in Engineering, Business, or a related field, preferred.
- Must pass a Human Performance Evaluation (HPE), Motor Vehicle Report (MVR), Drug Screening, and background check.
- Must be able to sit for extended periods of time driving to customer sites.
- Must be in good physical condition: frequent walking to customer sites, may perform physical work such as climbing stairs or ladders, sometimes moving drums of chemical.
- Must be willing to work in environments with hot and cold temperatures, exposure to chemicals, noise, wearing proper PPE on face, ears, hands.
- Must be able to communicate in English and ability to read proficiently in English.
- Must be legally authorized to work in the U.S.
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