Customer Service Associate
4 weeks ago
About the Role: We are looking for a Customer Service Associate to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing top-notch service to clients via phone, email, and chat.
Responsibilities:
- Answer customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely manner
- Work collaboratively with internal teams to provide seamless support to clients
- Meet or exceed performance metrics and goals
What You'll Need:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and analytical thinking
- 1+ years of customer service experience
- High school diploma or equivalent required
Why Join Us:
- Competitive salary and bonus structure
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Opportunities for growth and professional development
- Flexible work arrangements and remote work options
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