Customer Service Associate

4 weeks ago


Paris, Île-de-France, United States TEKsystems Full time

About the Role: We are looking for a Customer Service Associate to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing top-notch service to clients via phone, email, and chat.

Responsibilities:

  • Answer customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely manner
  • Work collaboratively with internal teams to provide seamless support to clients
  • Meet or exceed performance metrics and goals

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving skills and analytical thinking
  • 1+ years of customer service experience
  • High school diploma or equivalent required

Why Join Us:

  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for growth and professional development
  • Flexible work arrangements and remote work options


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