Lead Guest Services Supervisor
3 days ago
Pilot Company is a leading network of travel centers with over 30,000 team members and 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
We are committed to fueling people and keeping North America moving. As a Lead Guest Services Supervisor, you will play a key role in ensuring our facilities are well-maintained and running smoothly. You will supervise employees, provide excellent customer service, and assist managers with tasks as needed.
Responsibilities:- Supervise employees and general operations of the store
- Provide exceptional customer service to respond to customer needs
- Assist managers with tasks and maintain a customer-focused culture
- Work as part of a team and interact with different levels of employees, customers, vendors, and corporate representatives
- Work a flexible schedule of nights, days, weekends, and holidays
- Previous experience or working knowledge of retail operations
- Incredible customer service skills and ability to maintain a customer-focused culture
- Proficiency with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels of employees, customers, vendors, and corporate representatives
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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