Technical Solutions Consultant
1 week ago
About the Role: DaVinci Digital is seeking an experienced Technical Solutions Consultant to join our team. As a key member of our IT department, you will be responsible for providing technical support and consultation to clients across various platforms.
">Responsibilities:
- Troubleshoot and resolve higher-level service tickets focusing on server performance, network connectivity, and cloud service issues
- Act as the technical lead for assigned clients working alongside the Professional Service Manager to ensure client success
- Provide technology recommendations and help clients make informed decisions based on best practices
- Lead or participate in client-facing projects including scoping and implementation
- Stay current with industry trends and technologies to provide effective solutions
- Engage in internal research development and training projects
Requirements:
- Seven (7) years of experience in an IT consulting role or working for an MSP
- Bachelor's degree in computer science software engineering IT or similar field preferred
- Microsoft Azure or 365 certifications are preferred
- Experience with Cloud Platforms Server Administration Windows and MAC Operating Systems and iOS and Android mobile devices
- Ability to pass a pre-employment background check and drug screening
- Proven experience troubleshooting server network and cloud-based issues
- Comfortable learning new technologies and adapting to client needs
- Patience and the ability to provide clear guidance to clients
What We Offer:
- $95,000 - $115,000 per year DOE
- 100% employer-paid health insurance for employee-only premium
- 401(k) Retirement Plan
- Flexible Paid Time Off
About Us: DaVinci Digital is an IT service provider founded in 1994 in Southeast Portland committed to delivering flexible people-first technology solutions. Our company prioritizes transparency ensuring clients always know what to expect and fosters a work environment that values work-life balance and mutual respect.
Location: DaVinci Digital's office is located at Urban Office (4949 S. Macadam – Portland OR). This role will split time working from home the office and client sites in the Portland area.
Schedule: Full-time Monday – Friday (8 a.m. – 5 p.m. Pacific Time)
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