Senior Salon Manager

4 weeks ago


San Diego, California, United States The Lash Lounge Full time

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more.

As a General Manager, you will be responsible for the salon's overall growth, coordination, and operational success. You will ensure the salon meets or exceeds financial goals, while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation.

The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations.

Responsibilities:

  • Manage the daily operations of the salon
  • Ensure the salon meets or exceeds financial goals
  • Maximize sales and membership participation
  • Make sure both guests and team members are scheduled efficiently and effectively
  • Provide daily support to team members
  • Coach and develop team members
  • Ensure each guest has a unforgettable and consistent experience

Requirements:

  • 5+ years directly managing a team of 3 or more
  • 5+ years or more in Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
  • College Degree in Business or other relatable field experienced is preferred
  • Reliable transportation
  • Exceptional customer service skills and computer skills
  • MindBody Online Software experience is a plus

What We Offer:

  • Salary; commensurate with experience
  • Annual Bonus Plan
  • Free lash extensions and all other salon services
  • Discounts on retail products

We are looking for a highly motivated and experienced General Manager to lead our team and drive the success of our salon. If you have a passion for leadership and a proven track record of success, we encourage you to apply.



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