Medical Records Specialist

1 week ago


Hartford, Connecticut, United States Connecticut Children's Full time
About Connecticut Children's
As a leading children's health system, we're dedicated to providing exceptional medical care in over 30 pediatric specialties. With a legacy spanning over 100 years, we've established ourselves as a destination for specialized medicine.

We're passionate about transforming children's health and well-being through breakthrough research, superior education, and innovative community partnerships. Our commitment to diversity, equity, and inclusion creates a welcoming environment for patients, families, and team members alike.

About the Role
This Medical Records Specialist position plays a vital role in safeguarding patient confidentiality and ensuring compliance with HIPAA regulations. You will be responsible for receiving, sorting, and reviewing documented requests, while maintaining the highest level of professionalism and courtesy in all interactions.

Main Responsibilities:
  • Process Requests: Receive, sort, and review all documented requests; log releases into the EHR's (Epic) Release of Information (ROI) tracking module within 72 hours of receipt, determine appropriateness of all requests.
  • Customer Service: Communicate effectively and efficiently with internal/external customers (patients, attorneys, law enforcement, auditors, insurance company representatives) regarding requests, providing high-quality customer service via phone/fax/mail or In-Person.

Requirements:
To succeed in this role, you will need:
  • A High School Diploma, GED, or higher level of education required.
  • 1-3 years of experience in Release of Information.
  • Prior EPIC or EMR experience preferred.
  • Knowledge/Basic Understanding of HIPAA, HITECH Act, and State/Federal Regulations related to release of information required.

Educational Opportunities:
We offer a competitive salary and benefits package, including opportunities for growth and development within our organization. If you're passionate about delivering exceptional care and committed to upholding confidentiality and compliance standards, we encourage you to apply.

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