Current jobs related to Hospital Concierge Specialist - Pittsburgh, Pennsylvania - UPMC

  • Concierge - Hospitality Expert

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Sunrise Senior Living Full time

    Job Summary:As a Concierge at Sunrise Senior Living, you will be the first point of contact for visitors and potential residents, providing exceptional hospitality and creating a warm and welcoming atmosphere. Your excellent communication skills and ability to multitask will be essential in managing internal and external calls, taking messages, and providing...

  • Concierge

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Sunrise Senior Living Full time

    Concierge Opportunity at Sunrise Senior LivingSunrise Senior Living is seeking a Concierge to provide exceptional hospitality to our residents, families, and visitors. As a Concierge, you will be the first point of contact for our community, setting the tone for an exceptional experience.Responsibilities:Monitor the Bistro area to ensure a welcoming...

  • Concierge

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a skilled Concierge to join our team at Sunrise Senior Living. As a Concierge, you will be the first point of contact for visitors and will be responsible for providing exceptional hospitality and customer service.ResponsibilitiesMonitor the Bistro area for refreshments, music, and cleanlinessPerform general administrative...

  • Concierge

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a skilled Concierge to provide exceptional hospitality to our residents, families, and visitors. As the first point of contact, you will be responsible for creating a warm and welcoming atmosphere, ensuring a seamless experience for all who enter our community.Key ResponsibilitiesMonitor the Bistro area to ensure refreshments,...

  • Concierge - Guest Experience Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Concord Hospitality Full time

    We are seeking a highly skilled Concierge to join our team at Concord Hospitality. As a Concierge, you will be the guest's go-to person for all their needs, providing exceptional service and creating memorable experiences.The Role:Responsibilities include:Responding to guest requests for special arrangements or servicesProviding information about the...

  • Patient Concierge

    2 weeks ago

    Pittsburgh, Pennsylvania, United States UPMC Full time

    Job Title: Patient & Family Concierge - NICU AWe are seeking a compassionate and detail-oriented Patient & Family Concierge to join our team at UPMC Children's Hospital. As a Patient & Family Concierge, you will play a vital role in creating a positive experience for patients and their families during their stay in the Neonatal Intensive Care Unit...

  • Patient Concierge

    4 weeks ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Job Title: Patient & Family Concierge - NICU AWe are seeking a compassionate and detail-oriented Patient & Family Concierge to join our team at UPMC Children's Hospital. As a Patient & Family Concierge, you will play a vital role in creating a positive experience for patients and their families during their stay in the Neonatal Intensive Care Unit...

  • Concierge Associate

    1 week ago

    Pittsburgh, Pennsylvania, United States Resort Lifestyle Communities Full time

    Job SummaryResort Lifestyle Communities is seeking a Concierge Associate to provide exceptional customer service and hospitality to Residents and Guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring the highest level of satisfaction for our community.Key ResponsibilitiesAssist Residents and...

  • UPMC Presbyterian Patient and Family Concierge

    3 weeks ago

    Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full time

    Job SummaryThe Patient & Family Concierge is a vital role within the University of Pittsburgh Medical Center, responsible for delivering exceptional service and support to patients, families, and visitors during their hospital stay.Key ResponsibilitiesProvide compassionate and personalized support to patients and their familiesAssist with navigating hospital...

  • Concierge Team Member

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Resort Lifestyle Communities Full time

    Job Summary: Resort Lifestyle Communities is seeking a highly motivated and customer-focused Concierge Team Member to provide exceptional service and hospitality to our Residents and Guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring the highest level of satisfaction for our community...

  • Hospital-Based Recovery Specialist

    1 month ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Hospital-Based Certified Recovery SpecialistWe are seeking a highly motivated and compassionate individual to join our team as a Hospital-Based Certified Recovery Specialist. As a key member of our team, you will provide support and assistance to patients in a hospital setting with identified substance use disorder.Key Responsibilities:Provide support to...

  • Hospital-Based Recovery Specialist

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Job Title: Hospital-Based Certified Recovery SpecialistWe are seeking a highly motivated and compassionate Hospital-Based Certified Recovery Specialist to join our team at Gateway Rehab. As a key member of our Care Coordination department, you will play a vital role in supporting patients with substance use disorders in a hospital...

  • Hospital-Based Recovery Specialist

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Hospital-Based Certified Recovery SpecialistWe are seeking a highly motivated and compassionate individual to join our team as a Hospital-Based Certified Recovery Specialist. As a key member of our team, you will provide support and assistance to patients in a hospital setting with identified substance use disorder.Responsibilities:Provide support to...

  • Hospital-Based Recovery Specialist

    1 month ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Hospital-Based Certified Recovery SpecialistWe are seeking a highly motivated and compassionate individual to join our team as a Hospital-Based Certified Recovery Specialist. As a key member of our team, you will provide support and assistance to patients in a hospital setting with identified substance use disorder.Responsibilities:Provide support to...

  • Hospital-Based Certified Recovery Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Job Title: Hospital-Based Certified Recovery SpecialistGateway Rehab is seeking a highly motivated and compassionate Certified Recovery Specialist to join our team in Mt. Lebanon, PA. As a Hospital-Based Certified Recovery Specialist, you will play a vital role in supporting patients with substance use disorders in a hospital setting.Key...

  • Concierge Lounge Attendant Evening Shift

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Crescent Services Full time

    At Crescent Services, we're committed to delivering exceptional hospitality experiences. As a Concierge Lounge Attendant, you'll play a key role in ensuring our guests receive top-notch service and amenities. Your responsibilities will include maintaining the daily food and beverage service in the lounge, stocking food and beverage amenities, and monitoring...

  • Hospital-Based Certified Recovery Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Job Title: Hospital-Based Certified Recovery SpecialistGateway Rehab is seeking a highly motivated and compassionate Hospital-Based Certified Recovery Specialist to join our team in Mt. Lebanon, PA.About the Role:This dynamic position involves providing support and assistance to patients in a hospital setting with identified substance use disorder. The ideal...

  • Hospital-Based Recovery Support Specialist

    1 week ago

    Pittsburgh, Pennsylvania, United States Gateway Rehab Full time

    Hospital-Based Certified Recovery SpecialistGateway Rehab is seeking a dynamic and compassionate individual to join our team as a Hospital-Based Certified Recovery Specialist. This part-time position is located in Mt. Lebanon, PA, and requires a strong understanding of addiction and recovery.Key Responsibilities:Provide support and assistance to patients in...

  • Hospitality Ambassador

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Sunrise Senior Living Full time

    Job Overview At Sunrise Senior Living, we are seeking a skilled Concierge to provide exceptional hospitality to our residents, families, and visitors. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere in our community. Responsibilities: Monitor the Bistro area to ensure refreshments, music, and...

  • Hospital-Based Recovery Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Gateway Rehabilitation Center Full time

    Job SummaryWe are seeking a highly motivated and compassionate Hospital-Based Certified Recovery Specialist to join our team at Gateway Rehabilitation Center. As a key member of our Care Coordination department, you will play a vital role in providing support and assistance to patients in a hospital setting with identified substance use disorder.The ideal...

Hospital Concierge Specialist

2 months ago

Pittsburgh, Pennsylvania, United States UPMC Full time
Job Summary

UPMC is seeking a highly motivated and compassionate Patient Experience Coordinator to join our team. As a key member of our hospital staff, you will be responsible for providing exceptional service and support to patients, families, and visitors during their stay with us.

Key Responsibilities
  • Destination Coordination:
    • Provide warm and welcoming greetings to patients and families, ensuring they arrive at their destination safely and efficiently.
    • Disseminate patient information to visitors while maintaining confidentiality and adhering to hospital policies.
    • Serve as a reference source for visiting hours, directions, package delivery, and hospital policies.
    • Issue courtesy parking discounts and free passes as needed.
    • Assist with parking cashier functions and validate patient parking.
    • Establish tracking of patient belongings upon admission.
  • Environmental Services:
    • Clean and maintain patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment.
    • Replenish supplies as needed and ensure all areas are properly cleaned and in good repair.
    • Report any maintenance problems to a supervisor.
  • Dietary Services:
    • Assemble and serve meals according to diet orders, menus, and patient or guest specific requirements.
    • Maintain food safety and quality by applying HACCP principles throughout service.
    • Adhere to department procedures regarding the operation of all food service equipment.
    • Perform sanitation in accordance with departmental procedures and health department guidelines.
    • Deliver and set up patient meal trays using the designated department script to ensure proper patient identification.
    • Deliver other nourishments to patients upon request.
  • Transportation Services:
    • Transport patients and patient-specific equipment, and lab specimens between patient units, treatment centers, and other designated areas safely, timely, and accurately.
    • Perform inspections and disinfecting procedures on transportation equipment utilized by the department.
    • Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.
    • Report the status of transportation activities and abnormal activities to a supervisor.
  • Supply & Equipment Management:
    • Order unit-specific supplies and equipment, ensuring adequate and appropriate quantities.
    • Organize supply room and deliver supplies, equipment, medication, and other materials to patient units and other designated areas safely, timely, and accurately.
    • Stock patient room, supply areas, med cards, Accucheck trays, phlebotomy/IV trays, PPE, and more.
    • Maintain refrigerator and temperature logs and check all expiration dates on supplies.
    • Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed.
    • Monitor supply inventory and expiration date in collaboration with supply chain management.
Requirements
  • High School diploma or equivalent required.
  • Previous experience in healthcare or customer service preferred.
  • Ability to follow written and verbal instructions.
  • Act 31 Child Abuse Reporting with renewal.
  • Act 33 with renewal.
  • Act 34 with renewal.
  • Act 73 FBI Clearance with renewal.
UPMC Values

UPMC is an Equal Opportunity Employer/Disability/Veteran.