Guest Room Specialist

2 weeks ago


West Hollywood, United States Marriott International Inc Full time
Additional Information
Pay: $28.50 to $29.50/hour
Job Number
Job Category Housekeeping & Laundry
Schedule Full-Time
Position Type Non-Management

POSITION SUMMARY

As a vital member of our housekeeping team, you will respond promptly to requests from guests and other departments. Your responsibilities will include filling a cart with necessary supplies and transporting it to the designated area. You will enter guest rooms while adhering to procedures for ensuring vacancy before entry.

Your duties will involve replenishing guest amenities and supplies, replacing soiled linens and towels with fresh items, making beds, and ensuring bathrooms are cleaned to the highest standards. You will also be responsible for removing trash, dirty linens, and room service items, while checking that all appliances are present and functioning correctly.

Maintaining the overall appearance of the room is essential; you will straighten desk items, furniture, and appliances, dust, polish, and remove marks from walls and furnishings, and vacuum carpets while performing floor care duties.

It is crucial to follow all company policies regarding safety and security, reporting any maintenance issues, safety hazards, accidents, or injuries. You will complete safety training and certifications and ensure that flammable materials are stored properly. Maintaining a clean and professional appearance is expected, along with the confidentiality of proprietary information.

Welcoming and acknowledging all guests according to company standards is a key part of your role. You will anticipate and address guests' service needs, assist individuals with disabilities, and express genuine appreciation to guests. Clear and professional communication with others is essential.

Supporting the team to achieve common goals and ensuring adherence to quality expectations and standards is vital. You will be required to move, lift, carry, and place objects weighing up to 25 pounds without assistance and over 25 pounds with assistance. The role involves pushing and pulling a loaded housekeeping cart and other equipment over uneven surfaces, along with various physical activities such as bending, twisting, and stooping.

PREFERRED QUALIFICATIONS

Education: No high school diploma or G.E.D. equivalent required.

Related Work Experience: No prior experience necessary.

Supervisory Experience: Not required.

License or Certification: None needed.

The pay range for this position is $28.50 to $29.50 per hour and includes health care benefits, flexible spending accounts, a 401(k) plan, earned paid time off, life insurance, disability coverage, and additional wellness benefits. Eligibility and other requirements may apply.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and fostering an inclusive culture. We do not discriminate based on disability, veteran status, or any other protected basis under applicable law. We consider qualified applicants with criminal histories consistent with applicable federal, state, and local law.

Join us at EDITION Hotels, where we blend the visionary approach of boutique hospitality with the service excellence of a luxury hotel, creating a unique experience in the hospitality industry.


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