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Healthcare Office Specialist

2 months ago


West Columbia, South Carolina, United States Lexington Medical Center Full time
Position Overview
The Healthcare Office Specialist serves as a vital member of the patient care team, providing both direct and indirect support to patients under the supervision of a healthcare provider. This role is essential in ensuring a seamless patient experience and maintaining high standards of care.

Key Responsibilities
- Assist with patient intake during office visits, ensuring accurate documentation and data entry.
- Administer vaccines and medications as directed, while adhering to safety protocols.
- Manage appointment scheduling and maintain comprehensive medical records using the EPIC EHR system.
- Function as a clinical scribe when necessary, documenting patient-provider interactions accurately.
- Uphold a clean and organized work environment, restocking supplies as needed and removing outdated materials.
- Engage in patient education and reinforce instructions provided by healthcare providers.
- Collaborate effectively with colleagues to ensure efficient workflow and patient care delivery.

Qualifications
- High School Diploma or equivalent required.
- Active certification or registration in Medical Assisting is mandatory.
- Basic Life Support (BLS) certification is required within 90 days of hire.

Training Requirements
Successful completion of the following training programs is required during the initial probationary period:
- Medical Assistant Training Program
- Approved Medication Administration Training Course
- Basic LMC Competency Assessment for Medical Office Technicians

Work Environment
The role demands a commitment to patient safety and comfort, with an emphasis on effective communication and teamwork. The Healthcare Office Specialist is expected to prioritize tasks efficiently to meet the needs of both patients and providers, ensuring a high standard of care is maintained at all times.

Benefits
Lexington Medical Center is dedicated to providing comprehensive benefits to its employees, including:
- Medical, dental, and life insurance from day one.
- Flexible spending accounts for healthcare and dependent care.
- Participation in a 403(b) retirement plan with employer matching.
- Employer-paid life insurance and options for supplemental coverage.
- Tuition reimbursement and student loan forgiveness programs.

Equal Opportunity Employer
Lexington Medical Center is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all individuals without discrimination.