Insurance Customer Service Representative
2 days ago
We are seeking a highly skilled and motivated Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for servicing current customers, quoting new business, issuing certificates of insurance, and handling phone inquiries.
Key Responsibilities:- Quote and sell insurance policies to new and existing clients.
- Resolve client inquiries and complaints in a timely and professional manner.
- Expand business reach through networking techniques and build strong relationships with clients.
- Comply with insurance standards and regulations.
- Track and identify areas of improvement to enhance customer service and sales performance.
- High School Education or General Education Degree (GED).
- One to twelve months previous experience in insurance, customer service, or other related fields preferred.
- Strong marketing, sales, and communication skills.
- Ability to keep accurate records and maintain confidentiality.
- Proficiency in Microsoft Office Suite programs.
- Excellent time management, interpersonal, and organizational skills.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the employee would occasionally be required to carry loads up to and including 24lbs. It is frequently necessary to bend, squat, reach above the shoulder level, crouch, kneel, balance, and push/pull equipment. Firm grasping/fine manipulation with the right/left hand is necessary. In an 8-hour day, the employee can expect to sit about 6 hours.
Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
We offer a competitive salary and a comprehensive benefits package, including health insurance, paid time off, and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career in insurance, please submit your application today.
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