Enterprise IT Solutions Manager

3 days ago


Annapolis Junction, Maryland, United States GDIT Full time
Job Overview:

As a Senior Manager of Information Systems at GDIT, you will play a critical role in transforming technology into opportunity. You will lead a team of experts in providing information system solutions and technical support, ensuring the safe and efficient operation of enterprise IT systems.

Key Responsibilities:
  • Manage a team of employees engaged in providing information system solutions and technical support in one or more functional areas.
  • Oversee the operations of multiple teams, including User Account Management, Tier 2 Remote Support, COE Remote Support, TPAM Support, and Problem Management.
  • Collaborate with the Operations Director to provide backup support to teams such as Availability Management, Change Management, Service Delivery, and Enterprise Management.
  • Escalate complex issues to the Operations Framework Director and provide recommendations for process improvements.
  • Monitor and adjust team posture to improve performance and ensure compliance with SLAs.
Requirements:
  • Bachelor of Arts/Bachelor of Science degree.
  • 5+ years of related experience in a senior management role.
  • Strong technical background with expertise in enterprise IT services.
  • TS/SCI w/Poly security clearance.
  • Demonstrated experience in team leadership, strategic planning, and project management.
What We Offer:
  • Competitive salary range: $148,750 - $201,250.
  • Comprehensive health and wellness packages.
  • Internal mobility team dedicated to helping you own your career.
  • Professional growth opportunities including paid education and certifications.
  • Cutting-edge technology you can learn from.

Work Location: USA MD Annapolis Junction

Travel Required: Less than 10%

Telecommuting Options: Onsite



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