Change Management Specialist

4 days ago

Chicago, Illinois, United States Northern Trust Full time
About Northern Trust

Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we pride ourselves on providing innovative financial services and guidance to the world's most successful individuals, families, and institutions. Our commitment to service, expertise, and integrity has earned us numerous awards and recognition.

Job Summary

We are seeking a highly skilled Change Management Specialist to join our team. This critical role will drive compelling employee training and cultural change across the organization. The successful candidate will develop and deliver global change learning strategies and plans in support of our Change Management team and other global functions' programs.

Key Responsibilities
  • Develop change learning plans and implement global employee learning strategies and tactics in support of global regulatory affairs training and programs that drive cultural change, engagement, and risk management.
  • Align learning strategies, plans, and activities to tell a cohesive story across the entire risk and controls enhancement program.
  • Leverage enterprise-wide learning channels and tactics to inform, educate, and engage Northern Trust partners.
  • Lead the design and curation of global learning upskilling programs for the Bank's Risk and Control Enhancements Program transformation initiatives, including audience segmentation and alignment to business objectives.
  • Develop and implement strategies, frameworks, and roadmaps for learning upskilling activities, prioritizing methods and modalities based on organizational knowledge and program leadership guidance.
  • Provide project management support, including planning, tracking of key activities, ensuring timely delivery, and providing regular status reporting to program stakeholders and leadership.
  • Manage a team of change learning consultants in support of the risk and control enhancement program for global regulatory affairs.
Requirements
  • Bachelor's degree in a related field is required.
  • 7+ years of employee learning experience supporting enterprise-wide programs.
  • Strong communication skills, including verbal and written with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics.
  • Proven experience managing delivery of critical changes in complex environments.
  • Ability to establish trust-based relationships with stakeholders across the enterprise, including experience effectively reviewing and challenging and raising awareness of key stakeholders.
  • Shows expertise in developing and delivering impactful learning solutions. Able to rapidly weigh all factors and complexities in guiding and influencing learning development.
  • Work with learning partners across all businesses to understand employee audiences, adapting learning strategies to address unique needs.
  • Keen understanding of innovative and best practice learning channels, methodology, and measurement.
  • Practiced capacity to handle complex projects with multiple partners using influencing skills.
  • Brings a business outcomes approach to learning work.
  • Experience in learning strategy, design, development, systems/technology.
  • Strong communication, collaboration, and stakeholder management, including managing cross-functionally and partnering with all levels of the organization.
  • Strong business acumen and insight, with the ability to translate strategic business goals into appropriate development and talent programs that balance the evolving priorities of the organization.
  • Set and continually manage Change Management expectations with team members and other stakeholders.
  • Coach, mentor, and lead project team members (project team and internal customers), educating each in the process and tools being used and their role in the process.
  • Experience and knowledge of change management principles, methodologies, and tools.
  • Proven successful track record working in large/complex multi-location programs/projects.
  • Must be a team player and able to work collaboratively with and through others.
What We Offer

As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. We offer a range of benefits, including a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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