GM/HBC Manager

5 days ago


Glendale, Arizona, United States Albertsons Full time
Job Summary

We are seeking a highly skilled and experienced GM/HBC Manager to join our team at Albertsons. As a key member of our store operations team, you will be responsible for directing and controlling the operation of the General Merchandise Department, including supervising and training personnel to achieve sales and profit objectives.

Key Responsibilities
  • Customer Service: Exemplify strong customer service in every aspect of the job, championing Company and Division customer service programs to meet or exceed division customer service goals.
  • Department Operations: Plan, organize, and direct day-to-day operations of the General Merchandise Department, exercising independent judgment and discretion.
  • Supervision and Training: Supervise and train personnel to achieve sales and profit objectives, ensuring that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures.
  • Inventory Management: Order general merchandise product and maintain inventory levels according to Division directives, ensuring that all merchandise is properly accounted for and stored.
  • Merchandising and Sales: Supervise the processing of all reclamation, maintain orderly and in-stock conditions in back room and all General Merchandise Department areas, and engage in suggestive selling and other sales techniques.
  • Performance Monitoring: Monitor daily log sheet, purchase report, sales, and labor, and effectively recommend personnel action such as hiring, firing, layoff, and disciplinary action.
  • Communication and Teamwork: Communicate sales goals, department performance, and sales opportunities to department associates and other members of management to ensure positive results.
Requirements
  • Education and Experience: Requires a retail background with prior management experience related to retail operations, a thorough understanding of overall Company practices, policies, and procedures.
  • Skills and Abilities: Strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain composure in dealing with customers, vendors, and co-workers.
  • Physical and General Requirements: Must be able to stand and walk for long periods of time, reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 50 lbs, and push and pull fully loaded hand trucks and pallet jacks.
Work Environment

May occasionally be exposed to temperatures of approximately -20° Fahrenheit, 28° Fahrenheit, 35° Fahrenheit, while handling products in freezers, coolers, and display cases, and temperatures of up to 400° Fahrenheit while handling products in ovens, hot cases, and fryers.


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