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Retail Sales Associate

2 months ago

Doral, Florida, United States SSA Group Full time
About SSA Group

SSA Group is a leading provider of integrated dining, retail, and admissions solutions for zoos, aquariums, museums, and other cultural attractions. With 50 years of experience, we have refined our approach to delivering exceptional results for our partners across the United States.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional guest service, maintaining a clean and safe work environment, and upholding company policies and procedures.

Key Responsibilities
  • Fulfill guest's needs quickly and efficiently.
  • Inform retail leadership in a timely manner when item quantities are low or special requests arise.
  • Relay relevant comments received from customers directly to supervisor.
  • Maintain a clean, safe, and organized work environment.
  • Uphold company policies and procedures.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Check and stock supplies in counter area, floor display, floor stands, and cabinets neatly, accurately, and in a timely fashion.
  • Clean tables, chairs, and equipment as needed.
  • Keep counter and floor in work or service area clean and free of debris.
  • Maintain balanced cash drawer as assigned.
  • Perform other related duties, tasks, and responsibilities as assigned from time to time.
  • Merchandise product to maximize sales.
  • Increase sales by promotional items or suggestive selling.
  • Support unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.
  • Engage in community efforts through hiring, engagement activities, and focus on opportunities of giving back.
Requirements
  • Strong interpersonal and communication skills.
  • Thrive in a team environment while having the ability to work independently and demonstrate flexibility in a fast-paced environment.
  • Demonstrated ability to understand and implement written and verbal instructions.
  • Basic computer knowledge and skill level in POS systems and Excel.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
What We Offer
  • Hourly, Non-Exempt compensation.
  • Employee Assistance Program.
  • Get Paid Early.
  • Tuition Discount through Partnership College.
  • Meal Plan & employee Discounts.