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Nurse Advocate

2 months ago

Maywood, Illinois, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Registered Nurse to join our team at Trinity Health. As a Registered Nurse - Patient Care Specialist, you will be responsible for providing exceptional patient care while exemplifying the service excellence goals of care, concern, respect, and cooperation.

Key Responsibilities
  • Provide patient care while focusing on the needs of the patient and exemplifying the service excellence goals of care, concern, respect, and cooperation.
  • Function as a patient advocate by being the initial contact for patient-related issues.
  • Utilize current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying the service excellence goals of care, concern, respect, and cooperation.
  • Recognize and consistently apply knowledge of Loyola's 14 Forces of Magnetism.
  • Collaborate with the multidisciplinary team, the patient, and family to promote efficient patient care.
  • Provide for the physical, cultural, and psychosocial needs of the patient and family.
  • Serve as a champion for patient safety by continually observing and monitoring the clinical environment and assuring that safety goals and standards are considered when providing care in the practice setting.
  • Perform required documentation and communicate in a competent and effective manner to meet patient and/or family needs and regulatory requirements.
  • Protect confidentiality of patient's Personal Health Information (PHI).
  • Assure accuracy of patient charges and direct patients appropriately with billing-related issues or pre-certification needs.
  • Assist with the daily oversight of other clinical staff when directed by the manager to maximize work flow in the practice.
  • Provide feedback to the manager when requested regarding work-related skills of non-licensed personnel.
  • Serve as a mentor and preceptor for new staff and as a constant resource to non-licensed or non-nurse personnel.
  • Remain flexible with work assignments throughout the clinical site to assure appropriate coverage to meet staffing and patient care needs.
  • Utilize time and resources effectively to promote quality and cost outcomes.
  • Participate in site-specific and division quality projects and initiatives.
  • Serve as a clinical expert by reporting patient-related issues and concerns directly to the manager and medical director.
  • Assume an active role in maintaining site preparedness and compliance with guidelines and standards as defined by regulatory agencies.
Requirements
  • Current nursing license in the state of practice.
  • Experience in a primary care setting.
  • Knowledge of Loyola's 14 Forces of Magnetism.
  • Ability to work effectively in a team environment.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality of patient information.
What We Offer

Trinity Health is committed to providing a work environment that is inclusive, equitable, and respectful of all colleagues. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.