Member Experience Professional

3 weeks ago


Antioch, California, United States AAA Northern California, Nevada & Utah Full time

We're looking for a skilled professional to join our team as a Customer Service Specialist. The successful candidate will have excellent communication and problem-solving skills, with a passion for delivering exceptional customer experiences.

About Us

At AAA Northern California, Nevada & Utah, we're committed to helping our Members outsmart life's roadblocks. Our Team Members are the heart of our organization, and we're dedicated to providing them with the tools and support they need to succeed.

Job Responsibilities
  • Provide accurate and timely information to Members via phone, email, and in-person.
  • Develop and maintain relationships with Members to understand their needs and preferences.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer service or a related field.


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