Customer Service Representative

3 days ago


Little Rock, Arkansas, United States Ben Owens - State Farm Agent Full time
Job Opportunity

We are seeking a highly organized and efficient individual to join our team as a Customer Service Representative at Ben Owens - State Farm Agent. As a key member of our agency, you will play a vital role in supporting insurance agents in gaining and keeping customers.

Key Responsibilities:
  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide exceptional customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.
Requirements:
  • Dedication to customer service and a sales-minded approach.
  • Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Able to obtain Property and Casualty License and Life/Health License.
  • Able to achieve mutually agreed-upon marketing goals.
  • Interest in marketing products and services based on customer needs.
Benefits:
  • Competitive salary plus commission/bonus structure.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for growth and advancement within the agency.


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