Retail Sales Consultant
6 days ago
We are a leading retailer of modern, feminine clothing for women. Our goal is to empower women to express themselves authentically and confidently through our versatile and stylish designs.
Job Description:We are seeking an experienced sales associate who can drive revenue by providing exceptional customer service, building relationships with clients, and maintaining a clean and safe store environment. The ideal candidate will be able to consistently meet or exceed financial and credit goals while contributing to the store's overall success.
Key Responsibilities:- Embody our company values and set an example through behavior
- Ensure compliance with all ANN INC. practices and procedures
- Additional responsibilities as assigned by Store Manager, Co-Manager, and Sales Leads
- Meet or exceed divisional, store, and individual financial and credit goals
- Provide excellent customer service by anticipating client needs and exceeding expectations
- Acknowledge, interact, and build relationships with clients
- Address client concerns and come to resolution when possible
- Portray a gracious, friendly, energetic, and engaging manner at all times
- Complete opening/closing procedures and tasks with a focus on client experience
- Meet merchandise processing standards and maintain an organized work area
- Adhere to Loss Prevention practices and report potential incidents
- Maintain a safe work environment and report potential hazards
- Demonstrate a desire and ability to learn and navigate company computer systems
- Perform register transactions quickly and efficiently
- Be proficient in using Distributed Order Maintenance (DOM's) and StyleFinder
- Understand and articulate company brand positioning
- Lives the ANN INC. Purpose, Values & Behaviors in all interactions
- Participate in and attend Store Meetings
- Proactively use associate education tools to build product and styling knowledge
Store 3078, Assembly Row, Somerville, MA
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