Housekeeping Team Member
2 months ago
We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at Team Outsider. As a key member of our Guest Services Team, you will be responsible for ensuring the cleanliness and maintenance of our campgrounds, providing exceptional guest experiences, and upholding our company values.
Key Responsibilities- Cleaning and Maintenance: Perform daily, weekly, and monthly cleaning programs for public spaces, facilities, and campground buildings, ensuring a spotless and welcoming environment for our guests.
- Guest Services: Provide friendly and attentive guest service, responding to guest needs and resolving any issues in a timely and professional manner.
- Supply Management: Track and submit requests for replenishment of cleaning supplies, toilet paper, paper towels, and other essential items.
- Reporting and Communication: Report any broken or damaged items, customer complaints, or requests to the General Manager, and follow up as required to resolve issues.
- Customer Service: A passion for delivering exceptional customer service and a commitment to creating memorable experiences for our guests.
- Physical Abilities: Ability to lift up to 50 pounds, stand for long periods, and perform tasks that require bending, stooping, and climbing.
- Communication: Excellent communication skills, with the ability to understand and speak English fluently.
- Availability: Ability to work nights, weekends, and holidays, as well as outdoors and indoors.
- We Put Our Team First: We believe that the most important hospitality we extend is to our team members, and we strive to create a positive and supportive work environment.
- We Make Them Say WOW: We are passionate about delivering exceptional experiences for our guests, and we are committed to exceeding their expectations.
- We Express Gratitude: We appreciate the trust our guests place in us, and we strive to show our gratitude through our actions and services.
- We Get Better Every Day: We are committed to continuous improvement and growth, and we encourage our team members to share their ideas and suggestions for improvement.
- We Are Steadfastly Resourceful: We are determined to find solutions to challenges and overcome obstacles, and we rely on our team members to help us achieve our goals.
- We Give Back: We are committed to making a positive impact on the communities where we operate, and we strive to leave a lasting legacy.
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