Patient Experience Ambassador

1 week ago


New Orleans, Louisiana, United States Ochsner Health Full time
About Ochsner Health

We've made a lot of progress since opening our doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

Job Overview

This role is an excellent opportunity for individuals who are passionate about delivering exceptional patient experiences. As a Patient Experience Ambassador, you will be the first point of contact for patients, family members, and visitors upon arrival at our facility.

About the Job

In this role, you will greet patients and families in a courteous and professional manner, provide directions to the appropriate departments, and answer questions to ensure a smooth experience. You will also maintain assigned entrances in a clean and orderly manner and participate in activities for personnel development and required training.

Required Skills and Qualifications
  • Excellent interpersonal skills
  • Good judgment skills
  • Telephone skills
  • Ability to read and write in order to communicate and give instructions to patients
Benefits

Ochsner Health offers a competitive salary range of $12.50-$14.50 per hour, depending on experience, as well as a comprehensive benefits package including medical, dental, and vision insurance, retirement savings plan, and paid time off.

Other Requirements

Please note that all applicants must be able to stand for prolonged periods of time and be able to lift objects up to 100 pounds occasionally. You must also be able to adapt behavior to the specific patient population and work harmoniously with volunteers and medical personnel.



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