Customer Experience Director

7 days ago


New Orleans, Louisiana, United States Pyramid Consulting Group Full time

We are seeking a highly skilled Retail Studio Manager to join our team in New Orleans. As a key member of our studio team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring exceptional client service.

**Job Summary**

The ideal candidate will have 2+ years of retail management experience, preferably in the beauty services industry. You will analyze business metrics, set strategies, and align the team to achieve sales targets and improve performance. Additionally, you will manage, coach, and develop the studio team to drive performance and maintain high morale.

**Key Responsibilities**

  • Analyze business metrics and set strategies to achieve sales targets and improve performance
  • Act as a brand ambassador and provide excellent customer service
  • Manage, coach, and develop the studio team

**Requirements**

  • 2+ years of retail management experience
  • Experience in jewelry or hospitality is a plus
  • Strong problem-solving abilities
  • A commitment to acting with integrity while providing constructive feedback and navigating employee relations

**Compensation**

The salary for this position is estimated to be between $70,000 and $80,000 annually, depending on qualifications and experience.



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