Healthcare Operations Assistant
4 days ago
Job Description
We are seeking a skilled Associate Patient Care Coordinator to join our team at Optum Radiology. The ideal candidate will have excellent communication skills, be able to work well under pressure in a fast-paced environment, and possess strong organizational and time management skills.
Primary Responsibilities:
- Obtain accurate and updated patient information, such as name, address, insurance information
- Perform insurance verification on the date of service
- Obtain patient signatures for required documents
- File and maintain medical records
- Confirm and schedule appointments
- Answer incoming and outgoing telephone calls promptly and courteously
- Perform referral documentation promptly
- Adhere to the standards identified via Sparq regarding Optum Employee Policies
- Work cohesively with fellow employees to achieve specific team goals
- Maintain patient confidentiality and abide by all HIPAA and OSHA requirements
- Comfortable working in a high-pace environment
- Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
- Assure the continuity of care through scheduling and tracking systems
- Provide effective communication to patient / family team members and other healthcare professionals
- Comply with administrative policies to ensure quality of care
- Demonstrate precision and efficiency in scanning documents and monitoring the fax server
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