Tax Office Manager

1 week ago


CO United States H&R Block Full time
About the Role

We are seeking a highly skilled and experienced Multi-Unit Team Leader to join our team at H&R Block. As a key member of our leadership team, you will be responsible for providing leadership and guidance to our tax office teams, driving business growth, and delivering exceptional client experiences.

Key Responsibilities
  • Manage office staffing, operations, and logistics for multiple offices, working closely with Associate Team Leaders to ensure seamless execution.
  • Partner with the District General Manager to create and implement office-level growth plans, client growth targets, and local partnerships.
  • Recruit and interview candidates for tax office associate positions, ensuring the best fit for our team.
  • Conduct timely performance reviews, address associate issues, and resolve performance concerns with the Associate Relations Center.
  • Lead daily team meetings, communicate essential information, and ensure accurate timekeeping and labor management for associates.
  • Travel between offices as required, and may prepare tax returns as needed upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
Requirements
  • People management experience, with a proven track record of growing and developing associates.
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture.
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment with minimal supervision.
  • Strong interpersonal and communication skills, with a customer-centric mindset that seeks to understand and exceed client needs.
  • Computer proficiency with the ability to use MS Office.
  • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience.
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
About H&R Block

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

We offer a range of benefits, including employee assistance programs, wellbeing initiatives, and discounts on everyday items and services. Our company culture values diversity, inclusion, and belonging, and we are committed to creating an exceptional work environment that is recognized throughout the world.

At H&R Block, we are curious, creative, and always on the move. If you are looking to make an impact and join a team that values growth, development, and customer satisfaction, we encourage you to apply for this exciting opportunity.


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