Healthcare Coordinator

7 days ago


Worcester, Massachusetts, United States Optum Full time
Job Summary

We are seeking a skilled Healthcare Coordinator to join our team at Optum, where you will play a vital role in ensuring the smooth delivery of patient care services. This is an exciting opportunity for a highly organized and detail-oriented individual who is passionate about making a difference in people's lives.

About Optum

Optum is a global organization that delivers innovative healthcare solutions, driven by technology and a passion for improving health outcomes. Our mission is to help people live healthier lives and make the health system work better for everyone.

Responsibilities
  • Verify and update patient insurance coverage and eligibility using computer-based systems.
  • Collect and process patient co-payments and outstanding balances.
  • Generate and track patient encounter forms, ensuring completeness and accuracy.
  • Maintain accurate records and perform daily cash deposits as assigned.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues efficiently.
  • Work collaboratively with healthcare professionals, patients, and other stakeholders to ensure seamless care coordination.
  • Stay up-to-date with industry developments and regulatory requirements, applying this knowledge to improve patient care.
Requirements
  • High School Diploma or equivalent required; additional specialized medical training preferred.
  • 1+ year of customer service experience, preferably in a healthcare setting.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to multitask, think critically, and exercise sound judgment.
Benefits

We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

Salary

$62,000 - $75,000 per annum, depending on experience.



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