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Inbound Sales Representative

2 months ago

Bronx, New York, United States Altice USA Full time
About the Role

We are seeking a highly motivated and bilingual Inbound Sales Representative to join our team at Optimum. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and relationship-building skills.

Key Responsibilities
  • Prospect and lead generation: Identify potential customers and engage with them to understand their needs and preferences.
  • Customized solutions: Develop tailored telecom packages that meet the unique needs of each customer.
  • Product knowledge: Stay up-to-date with the latest offerings, pricing plans, and technological advancements in the telecom industry.
  • Sales pitch: Deliver compelling sales presentations that showcase the benefits and value of Optimum's products and services.
  • Closing deals: Negotiate and close sales agreements with customers, ensuring a high level of satisfaction and loyalty.
  • Documentation: Maintain accurate and detailed records of customer interactions and sales activities.
  • Relationship building: Foster strong relationships with customers, providing exceptional post-sales support and assistance.
  • Team collaboration: Work closely with colleagues to achieve sales targets and share best practices.
Requirements
  • Bilingual in Spanish with proficiency certification.
  • Minimum of one year of previous contact center selling experience.
  • Effective communication, negotiation, and problem-solving skills.
  • Self-motivation and ability to work independently.
  • Proficient computer and technical skills.
  • Reliable personal vehicle and valid driver's license (where applicable).
About Optimum

At Optimum, we are committed to empowering our employees to take ownership of their work and drive success through transparency, community, and expertise. Our culture is built on four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. We believe in fostering a positive and inclusive work environment that supports the growth and development of our employees.