Bilingual Patient Support Specialist

2 weeks ago


El Paso, Texas, United States Credit Solutions Full time
About Us

Credit Solutions provides tailored EBO Solutions and Bad Debt Recovery services throughout the United States. With a pledge of excellence, we strive to allocate the best resources for our clients, giving our talented staff the tools to achieve exceptional results.

The Role

We are seeking a Bilingual Healthcare Customer Service Representative to assist patients in resolving their medical balances. This full-time position offers a competitive salary and comprehensive benefits package.

Key Responsibilities
  • Act as the first point of contact for patients, providing empathetic support and resolving billing issues.
  • Navigate patients through the billing process, negotiating and collecting payments as needed.
  • Maintain accurate records and adhere to HIPAA guidelines.
What You'll Need
  • High school diploma or equivalent.
  • Previous customer service experience.
  • Experience in healthcare billing and finance.
  • Understanding of HIPAA.
Our Benefits
  • Paid time off and holiday pay.
  • Company-paid life insurance.
  • A 401k plan.
  • Health benefits.
  • Vision and dental benefits.


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