Order Entry Specialist
4 weeks ago
The Order Entry Specialist is responsible for accurately entering shipment information into the logistics management software (LMS). This role ensures that Routing and Dispatch personnel have the correct and up-to-date information to provide to drivers. The Order Entry Specialist also updates the Customer and Carrier Sales reps with any possible changes.
Key Responsibilities:
- Enter shipment information into the LMS
- Verify accuracy of customer information
- Update customer and carrier sales reps with changes
- Reschedule delivery and pickup appointments as needed
- Assist customer and carrier sales with job-related tasks
Requirements:
- High school diploma or equivalent
- General understanding of the transportation industry
- Prior experience working in teams to accomplish goals
- Preferred: 2-3 years of logistics/transportation experience
- Preferred: 1 year of customer service experience in a professional business environment
Work Environment:
This role operates in a professional office environment. The Order Entry Specialist will work closely with the Syfan Logistics team to ensure accurate and timely entry of shipment information.
Physical Demands:
This role requires regular use of standard office equipment and frequent communication with customers and carriers. The Order Entry Specialist will also be required to stand, walk, and use hands to operate computer equipment and handle objects up to 20 pounds.
EEO Statement:
Syfan Logistics, Inc. is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.
Introductory Period:
Progress reports at 30 and 60 days with a review by management at 90 days.
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