Dental Office Coordinator
2 days ago
At Great Lakes Dental Partners, we are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team. As a key member of our dental practice, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Front Desk Operations: Manage the front desk, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
- Patient Records Management: Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
- Patient Communication: Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
- Team Collaboration: Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
- Administrative Tasks: Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
- Compliance and Safety: Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
- Environmental Maintenance: Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary.
- Scheduling Coordination: Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
- 1 year of dental experience required
- Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting
- Ability to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure
- Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks
- Up to $23/hour
- Health, vision, and dental insurance
- Paid maternity leave
- Holiday pay, PTO + additional gifted hours
- Ongoing training and career development opportunities
- Scrub allowance
- 401(k) retirement plan
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Crown Point, Indiana, United States Great Lakes Dental Partners Full timeAbout the RoleGreat Lakes Dental Partners is seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesManage Front Desk Operations: Answer phone...
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