Dental Office Coordinator

2 days ago


Crown Point, Indiana, United States Great Lakes Dental Partners Full time
About the Role

At Great Lakes Dental Partners, we are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team. As a key member of our dental practice, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Front Desk Operations: Manage the front desk, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
  • Patient Records Management: Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
  • Patient Communication: Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
  • Team Collaboration: Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
  • Administrative Tasks: Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
  • Compliance and Safety: Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
  • Environmental Maintenance: Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary.
  • Scheduling Coordination: Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
Requirements
  • 1 year of dental experience required
  • Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting
  • Ability to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure
  • Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks
Benefits
  • Up to $23/hour
  • Health, vision, and dental insurance
  • Paid maternity leave
  • Holiday pay, PTO + additional gifted hours
  • Ongoing training and career development opportunities
  • Scrub allowance
  • 401(k) retirement plan


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