Medical Office Coordinator
2 weeks ago
We are seeking a highly skilled and organized Front Desk Medical Receptionist to join our team at SynergenX/Low T Center. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our medical facility.
Key Responsibilities:- Patient Interaction: Greet patients with warmth and professionalism, answer phone calls, and respond to inquiries promptly. Provide information about services, schedule appointments, and direct patients to the appropriate areas within the facility.
- Appointment Scheduling: Manage the appointment calendar effectively, ensuring that scheduling conflicts are minimized, and appointments are accurately recorded. Coordinate with healthcare providers and other staff members to accommodate patient needs.
- Check-In/Check-Out Procedures: Collect patient information, insurance details, and verify eligibility. Assist patients with completing necessary forms and ensure that all required documentation is obtained. Process payments and provide receipts as needed.
- Administrative Support: Perform various administrative tasks such as filing, data entry, and maintaining patient records in compliance with confidentiality regulations. Coordinate referrals and medical records requests as directed by healthcare providers.
- Communication Liaison: Serve as a liaison between patients, healthcare providers, and other staff members. Communicate important messages, scheduling changes, and relay information accurately and efficiently.
- Problem Solving: Address patient concerns or complaints professionally and resolve issues in a timely manner. Know when to escalate matters to higher-level staff members when necessary.
- Multitasking and Prioritization: Manage multiple tasks simultaneously in a fast-paced environment. Prioritize urgent matters while maintaining attention to detail and accuracy in all aspects of the job.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in medical terminology and understanding of healthcare procedures, HIPAA.
- Ability to remain calm and composed under pressure.
- Customer service-oriented mindset with a focus on patient satisfaction.
- Proficiency in using computer software and electronic medical records systems.
- Flexibility and adaptability to changing priorities and schedules.
- Proof of High school diploma or GED.
- Medical assistant experience preferred.
- At least 6 months Experience with Medical Front office reception.
As a Front Desk Medical Receptionist at SynergenX/Low T Center, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional customer service and ensuring the smooth operation of our medical facility. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Available Clinical Hours: M 8-5, T 8-7 W 8-1, Th 7-5 F 8-5 and 2-3 Saturdays (8am-12pm) a month, When working a Saturday you have a weekday off.
Benefits included:
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