Pharmacy Technician Senior

4 days ago

Auburn, Alabama, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Senior Certified Pharmacy Technician to join our team at Walgreens. As a key member of our pharmacy department, you will play a vital role in ensuring the smooth operation of our pharmacy services.

Key Responsibilities
  • Assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Model and deliver a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Develop strong relationships with most valuable customers.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, and filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Assist pharmacists in scheduling and maintaining work flow.
  • Report, immediately, prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adhere to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Register all related sales on assigned cash register, collect and handle cash as required, and take customers to OTC aisle when possible to assist in locating products.
  • Process manual claims for third-party program prescription services in a timely and efficient manner and perform other clerical duties as assigned by the Pharmacy Manager.
  • Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
  • Maintain knowledge of Company asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
  • Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers.
  • Assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
Requirements
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills (counting, measuring, and weighing medications).
  • Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).
  • Prefer knowledge of store inventory control.

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