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Physician Account Specialist

2 months ago

Lake Success, United States Northwell Health Full time
Job Summary

We are seeking a highly skilled Physician Account Representative to join our team at Northwell Health. As a key member of our revenue cycle team, you will play a critical role in ensuring the smooth operation of our patient accounts.

Key Responsibilities
  • Claims Processing: Assist in the processing and management of patient claims, ensuring timely and accurate submission to insurance carriers.
  • Payment Collection: Collaborate with patients and third-party insurance carriers to collect payments, resolving any issues or discrepancies in a professional and courteous manner.
  • Account Resolution: Work closely with physicians and their staff to resolve any account-related issues, providing clear explanations and guidance on payment structures and options.
  • Customer Service: Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and empathetic manner.
  • Revenue Cycle Management: Assist in the development and implementation of strategies to improve revenue cycle efficiency, reducing delays and denials.
  • Compliance: Ensure adherence to all relevant laws, regulations, and company policies, maintaining the highest standards of integrity and confidentiality.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 0-1 years of relevant experience in a healthcare revenue cycle setting.