Commercial Excellence Leader

4 weeks ago


Revere, Massachusetts, United States Axtria, Inc. Full time
Job Overview

Axtria, Inc. is seeking a highly skilled Commercial Excellence Leader to join our team. As a key member of our Commercial Excellence practice, you will be responsible for delivering best-in-class solutions and products that support operational analytics, sales operations, and business technology-oriented solutions for our customers.

Key Responsibilities
  • Lead a team to deliver operational analytics, sales operations, and business technology-oriented solutions for our Greater Boston, Commercial Excellence practice.
  • Assist in evangelizing, implementing, and optimizing our Sales Operations Platform, a leading-edge SaaS suite.
  • Manage multiple consulting projects of varying complexity, ensuring on-time and on-budget delivery for clients, helping the organization achieve high CSAT & NPS scores while building reoccurring revenue pipeline.
  • Be actively involved in building RFPs / proposals and presenting to clients furthering the relationships with senior-level industry executives (SD/ED/VP).
  • Build new business relationships and grow our current client base, liaising with our Client Partners (Vertical) and Accounts teams directly as the CE SME.
  • Strategize innovative solutions for clients as our relationships and capabilities expand within existing accounts.
  • Own overall customer satisfaction and manage P&L responsibilities with margin management and overall ARR in mind.
  • Cross-functional work with Talent Acquisition as a "Talent Champion" and brand ambassador and partner to Marketing to ensure Axtria's presence in the local market is strong and continues to build momentum while growing our high-performance culture and team.
Requirements
  • Bachelor's degree in business, engineering, or related discipline. Advanced degree or MBA preferred.
  • 15+ years of relevant experience in consulting, focused in the commercial pharmaceutical domain.
  • SME-level experience in one or more of the following under Sales Operations or delivery of Sales Performance Management: Incentive Compensation, Sales Ops, Territory Management/Alignment, SPM cloud implementations.
  • Strong consultative selling skills and experience managing senior stakeholders and accounts. Record of developing long-term relationships with executives in the pharmaceutical/healthcare industry.
  • Strong leadership and experience working in global teams in an on/offshore model. Excellent time management and prioritization skills that allow for multi-tasking concurrent projects.


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