Department Lead Position

3 weeks ago

Long Beach CA, United States Forty Niner Shops Full time
Job Summary:

Under the direction of the Dining Manager, the Department Lead is responsible for ensuring proper services and handling procedures of food products. The Department Lead primarily works with student employees, and must foster a learning environment through training, leadership, and mentoring.

Essential Duties and Responsibilities:
  • Makes sure the dining location is prepared for each shift; front and back of the house.
  • Under the direction of the manager, delegates tasks & deployment of student and professional staff while following standard operating procedures (SOPs).
  • Conducts clerical duties, including inventory management, invoice processing, and audits.
  • Under direction of the manager, fulfills orders and marketing initiatives.
  • Develops and follows written recipes. May assist in standardizing recipes throughout retail dining locations.
  • Training and supervising student staff in proper health and safety procedures.
  • Understanding policies to be used in fielding suggestions and complaints from customers and subordinates.
  • Following and delegating weekly preventative maintenance tasks and cleaning schedule of service equipment.
  • Assists manager with ordering supplies, placing vendor orders and inventory control.
  • Responsible for the safeguard of cash, inventory and company equipment, including handling the cash deposits for the department.
  • Responsible for opening and closing duties for the dining location.
  • Assists manager in the overall direction, coordination and evaluation of this unit, including interviewing, hiring, training, supervising, performance appraisals, disciplinary actions, problem solving and planning, assigning and directing work.
  • Maintains the cleanliness and sanitation of the front-of-house guest dining area and back-of-house kitchen area. Tasks may include bussing and cleaning tables, beverage stations, emptying trash, resetting vacant tables, maintaining restroom supplies, maintaining napkin dispensers and condiment stations, operating dishwasher, mopping, and emptying trash.
  • Ensures compliance with all health and safety regulations of the Health Department and OSHA.
  • Adheres to campus and company sustainability initiatives, including food waste management.
  • Performs other duties as assigned, which are reasonably within the scope of the job.
Supervisory Responsibilities:

This position supervises and renders guidance to all staff within their department, under their immediate direction, including interns. Carries out supervisory responsibilities in accordance with the Beach Shops policies and procedures.

Qualifications:
  • High School Diploma or GED required; Associate degree or higher preferred.
  • 1-2 years of experience in a related field is preferred.
  • Must have basic knowledge of PC and Microsoft Office Word, Excel and Outlook.
  • Additional responsibilities may include driving company vehicles. Employee must have a valid CA driver's license, maintain a clean driving record and attend the Driver Safety training course.
  • California Food Handler Card OR the ability to obtain the CA Food Handler Card within the first 30 days of employment.
  • Responsible Beverage Service (RBS) OR the ability to obtain the RBS within the first 30 days of employment.
  • Ability to demonstrate basic kitchen fundamentals, such as knife skills, operating commercial kitchen equipment.
  • Ability to effectively communicate in English both written and oral form.
  • Must have excellent communication and interpersonal skills and must be customer service oriented.
  • Ability to follow written and verbal instructions regarding safety procedures.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Good communication and leadership skills.
  • Develop and maintain effective working relationships at all times and demonstrating cooperative behavior with a diverse population of staff, students, and co-workers.
Background Check:

A background check (including criminal records) must be completed satisfactorily before any candidate can be offered a position with the Beach Shops at the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Physical Demands:

The employee must frequently be able to stand and exert well-paced mobility throughout the entire shift. The employee must be able to frequently use fingers and hands to handle serving equipment, such as plates, tongs, spoons, ladles, etc. The employee must frequently be able to lift and/or move a minimum of 50 pounds. There will be long periods of time standing on their feet and moving around and the employee will be occasionally required to sit, climb, balance, bend at the waist, push or pull, reach above shoulder level, stoop, and kneel. The employee must comply with the University's rules and regulations as well as the Beach Shops.

Work Environment:

The employee is regularly in a traditional dining services and kitchen environment that is frequently busy, has tight work-spaces, and extreme temperatures ranging from climate-controlled in the dining room, to humid/hot climate in the kitchen area; and occasionally outdoors depending on assigned location. Cold temperatures are exposed in refrigeration area. The noise level in the work environment is moderate to loud. The employee is regularly susceptible to oven, grill, knives, blenders and other cutlery utensils. Works with chemicals used in cleaning and sanitizing equipment and all kitchen areas.

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