Service Department Director
2 weeks ago
Service Manager Role at Sonic Automotive
**Job Summary:**
We are seeking a highly skilled and experienced Service Manager to lead our service department at Lone Star Chevrolet. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the highest level of service quality.
**Key Responsibilities:**
* Develop and implement strategies to increase service revenue and market share
* Lead and motivate a team of service advisors and technicians to achieve sales and productivity goals
* Manage and control service department expenses, including labor, parts, and inventory
* Ensure compliance with dealership policies, procedures, and regulatory requirements
* Foster strong relationships with customers, dealerships, and other stakeholders
**Requirements:**
* 1 year of supervisory experience in an automotive service environment
* 3 years of experience in an auto repair facility
* High school diploma or equivalent
* ASE certification preferred
* Excellent communication, leadership, and problem-solving skills
**What We Offer:**
* Competitive salary and bonus structure
* Comprehensive training and development programs
* Opportunities for career advancement and professional growth
* Collaborative and dynamic work environment
**About Us:**
Sonic Automotive is a leading automotive retailer with over 100 dealerships across the US. We are committed to providing exceptional customer experiences, fostering a culture of innovation and excellence, and supporting the growth and development of our team members.
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