Quality Assurance Specialist

1 day ago


Jamaica NY USA, United States The Salvation Army Eastern Territory Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at The Salvation Army Eastern Territory. The successful candidate will be responsible for ensuring the highest standards of quality and compliance across our network of facilities.

Key Responsibilities
  • Monitor and review incident reports to ensure compliance with OPWDD policies and procedures.
  • Conduct regular audits and inspections to identify areas for improvement and ensure compliance with regulatory requirements.
  • Develop and implement training programs to enhance the skills and knowledge of staff members.
  • Collaborate with program managers and assistant program managers to improve program services and reduce spending.
  • Ensure accurate and timely submission of records and reports related to resident health and safety.
  • Investigate incidents and allegations of abuse, neglect, or exploitation, and provide recommendations for corrective action.
  • Develop and maintain relationships with OPWDD and other stakeholders to ensure compliance with regulatory requirements.
  • Stay up-to-date with changes in regulations and policies, and provide training and guidance to staff members as needed.
Requirements
  • Bachelor's degree or more than 5 years of experience in management, leadership, or human resources management.
  • At least 2 years of experience working with OPWDD.
  • 1 year of experience in staff training and audit reviews.
  • Excellent organizational, time management, and interpersonal skills.
  • Certified investigator.
  • Valid driver's license.
  • SCIP-R and First Aid/CPR certified.


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