T W Vending Operations Specialist

3 weeks ago


Bozeman, Montana, United States T W Vending Full time

At T W Vending, we are seeking a highly skilled and motivated Operations Specialist to join our team at a correctional facility in Gallatin, MT. This full-time position offers a competitive salary ranging from $55,000 to $75,000 per year.



Job Summary

The Operations Specialist will play a crucial role in ensuring the smooth operation of our vending machines and other equipment at the facility. This position requires a strong ability to work independently and efficiently meet deadlines while providing excellent customer support.



Key Responsibilities


  • Fulfilling commissary orders and filling vending machines
  • Resolving detainee requests and issues related to our operations
  • Receiving, general warehouse, and basic computer work
  • Managing inventory levels and maintaining enough stock
  • Rotating product to minimize spoilage
  • Processing and handing out inmate canteen orders
  • Troubleshooting and maintaining equipment on location, including computers and vending equipment
  • Providing remote and on-site customer training and installation support
  • Logging customer cases and communicating delays to management
  • Creating detailed documentation for complex tasks
  • Configuring customer equipment locally and remotely
  • Understanding software architecture and identifying operational issues
  • Traveling up to 60% to install and train customers
  • Other duties as assigned


Requirements


  • Able to work independently and efficiently meet deadlines
  • Able to promptly answer training-related communications
  • Self-motivated, detail-oriented, and organized
  • Experience with hardware and software troubleshooting
  • Proficient in Internet-related applications
  • Excellent communication, interpersonal, organizational, and presentation skills
  • Able to build strong relationships with jail staff
  • Must feel comfortable in a correctional environment
  • Bachelor's degree or high school diploma with equivalent years of experience


Work Environment

The physical demands of this position include standing, walking, sitting, and reaching with hands and arms. The employee must be able to lift and/or move up to 50 pounds multiple times during each shift.



How to Apply

Only serious applicants need to apply. We look forward to receiving your application.



Salary Range

$55,000 - $75,000 per year



Language

English



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