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Sales and Service Director

2 months ago

Norwalk, Connecticut, United States Sephora USA, Inc. Full time

{"h1": "Sales and Service Leader Role at Sephora USA, Inc.", "p": "As a Sales and Service Leader at Sephora USA, Inc., you will be at the forefront of our mission to provide an exceptional shopping experience for every client. You will support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this role is perfect for you.", "ul": [{"li": "Implement sales and service experiences that meet Sephora's standards"}, {"li": "Support and coach team members in selling, service, and operations"}, {"li": "Execute our client service model and sales strategies, driving customer engagement"}, {"li": "Ensure compliance with store standards, maintaining a professional environment"}, {"li": "Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success"}], "h2": "Key Qualifications and Experience", "p": "To be successful in this role, you will need prior leadership experience, preferably in retail sales or services. You must have a passion for client service and teamwork, as well as strong communication skills and the ability to multitask. Additionally, you should be resilient and adaptable to changing store priorities, with flexible availability to work during peak retail hours. Consistent and reliable attendance is also essential.", "h2": "What We Offer", "p": "At Sephora USA, Inc., we value diversity, inclusion, and belonging. We offer comprehensive healthcare and wellbeing benefits based on eligibility, as well as a competitive hourly rate of $33.41. We are an equal opportunity employer and welcome applications from all qualified candidates.", "p": "Sephora USA, Inc. is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. We are proud to offer a range of benefits and rewards to our employees, including access to exclusive products and services.", "p": "If you are passionate about retail sales and services, and love supporting a team, we encourage you to apply for this exciting opportunity.", "p": "Please note that all applications will be considered in a manner consistent with the requirements of all applicable federal, state, and local laws.", "p": "We look forward to hearing from you", "p": "Best regards, Sephora USA, Inc."}