Behavioral Health Care Coordinator

6 days ago


Jacksonville, Florida, United States Mental Health Resource Center Full time

About the Role

Mental Health Resource Center is seeking a highly skilled and compassionate System of Care Specialist to join our team. This is a full-time position, working Monday through Friday, 8:00am to 4:30pm.

Job Summary

The System of Care Specialist serves as the central coordinator for MHRC programs and community resources, streamlining internal and external referrals to ensure efficient access to integrated, person-centered care.

Main Responsibilities

  • Care Coordination Services:
    • Acts as the centralized coordinator for all referrals, ensuring individuals are connected to appropriate MHRC services or external supports in a timely and efficient manner.
    • Facilitates collaboration across behavioral health, medical, and social services to holistically address the individuals needs.
    • Builds trust and rapport with individuals and their natural supports through proactive communication and follow-up.
  • Advocacy and Problem Solving:
    • Identifies and addresses Social Determinants of Health (SDOH) barriers such as transportation, access to identification, and housing.
    • Serves as an advocate for individuals by ensuring access to appropriate services and resources.
  • Hospitalization Prevention and Early Intervention:
    • Identifies high-risk individuals and connects them to preventive services and supports to reduce unnecessary hospitalizations.

Requirements

  • Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college required.
  • One year of experience working in human services or a mental health-related field required.
  • Proficiency in Microsoft Office, Outlook, and use of the Internet required.

Compensation

This is a full-time position with a competitive salary range of $45,000 - $60,000 per year, depending on experience.



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