Business Systems Analyst
4 weeks ago
First Western Bank & Trust is seeking a skilled Applications Analyst to join its Information Technology team.
The successful candidate will be responsible for providing support for software systems and solutions to end users and customers, ensuring the security and integrity of data and programs.
- Deploy existing and new solutions to meet business needs
- Provide expert support for users with questions on system applications
- Assist with IT support tickets and track recurring issues
- Manage employee access control and termination requests
- Collaborate with the Applications Officer to monitor and update system applications
- Train staff on system capabilities and usage
- Analyze user habits and recommend process improvements
- Communicate and resolve discrepancies with systems, user access, or workflows
Requirements:
- Associate's degree in computer or business-related field or equivalent experience
- Two years' computer or technical support experience preferred
- Knowledge of computer hardware, software applications, and operating systems
- Understanding of computer maintenance, software support, and network design
Key Skills:
- Ability to make sound decisions and solve problems
- Effective communication skills at all levels of the bank
- Organizational skills and ability to work independently
- High level of integrity and tactfulness in difficult situations
First Western Bank & Trust is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.
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