Chief Operations Officer

6 days ago


Biloxi, Mississippi, United States zTrip MS Full time
Job Title: Chief Operations Officer

Location: Biloxi, MS

Salary: $120,000 - $180,000 per year

About the Job:

We are seeking a highly experienced Chief Operations Officer to lead our operations in Biloxi, MS. As a key member of our leadership team, you will be responsible for driving the growth of our taxi business by providing strategic direction, guidance, and leadership.

Main Responsibilities:

  • Foster strong relationships with customers through direct engagement and outreach initiatives.
  • Lead the recruitment, training, and mentorship of staff and independent contractor drivers through a comprehensive hiring and retention program.
  • Ensure effective communication with location staff and support teams.
  • Oversee the vehicle maintenance plan to ensure fleet readiness meets service demands.
  • Manage safety and training programs to ensure compliance with company, contract, and regulatory standards.
  • Regularly interact with clients to ensure expectations are met or exceeded.
  • Conduct periodic audits of departmental performance.
  • Analyze key operational metrics on a daily, weekly, and monthly basis.
  • Develop and present the location's annual budget.

Requirements:

  • Minimum 5-10 years of experience in Operations Management with leadership experience, including P&L responsibility.


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