Chief Operations Officer
6 days ago
Location: Biloxi, MS
Salary: $120,000 - $180,000 per year
About the Job:
We are seeking a highly experienced Chief Operations Officer to lead our operations in Biloxi, MS. As a key member of our leadership team, you will be responsible for driving the growth of our taxi business by providing strategic direction, guidance, and leadership.
Main Responsibilities:
- Foster strong relationships with customers through direct engagement and outreach initiatives.
- Lead the recruitment, training, and mentorship of staff and independent contractor drivers through a comprehensive hiring and retention program.
- Ensure effective communication with location staff and support teams.
- Oversee the vehicle maintenance plan to ensure fleet readiness meets service demands.
- Manage safety and training programs to ensure compliance with company, contract, and regulatory standards.
- Regularly interact with clients to ensure expectations are met or exceeded.
- Conduct periodic audits of departmental performance.
- Analyze key operational metrics on a daily, weekly, and monthly basis.
- Develop and present the location's annual budget.
Requirements:
- Minimum 5-10 years of experience in Operations Management with leadership experience, including P&L responsibility.
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