Restaurant General Manager

5 days ago


Olean, New York, United States Indus Hospitality Group Full time
About Indus Hospitality Group

Indus Hospitality Group is a leading hospitality company that owns and operates over 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions.

We are committed to developing, empowering, and supporting the success of our employees. Our core values include Growth, Loyalty, Respect, and Flexibility, and we strive to create a career, not just a job, for our team members.

Job Summary

We are seeking a Restaurant General Manager to provide strong leadership to our team and deliver exceptional guest experiences, operational excellence, and profitable topline sales in a single restaurant.

Responsibilities
  1. Lead a high-performing team to achieve sales and service goals
  2. Ensure brand standards, recipes, and systems are executed consistently
  3. Create and maintain a guest-focused culture in the restaurant
  4. Review guest feedback results and implement action plans to drive improvement
  5. Communicate restaurant priorities, goals, and results to team members
  6. Execute new product rollouts, including training, marketing, and sampling
  7. Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements
  8. Control costs to maximize profitability
  9. Manage cash over/short and ensure team members follow cash management policies
  10. Recruit, hire, onboard, and develop restaurant team members
  11. Plan, monitor, appraise, and review employee performance
  12. Coach team members to drive sales, improve profitability, and guest satisfaction
Requirements
  • Basic computer skills
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant, or hospitality
  • Strong analytical skills and business acumen
  • Ability to work well with others in a fast-paced team environment
  • On-time, demonstrates honesty and a positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest-focused
  • Time management
  • Problem-solving
  • Motivating others
Physical Demands/Working Conditions

Standing on feet, lifting packages (if applicable), wearing a headset (when applicable)



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