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Retail Associate for Golf Equipment

2 months ago

Overland Park, Kansas, United States Golf Galaxy Full time
Join Our Team as a Retail Associate

If you have a passion for golf, you will thrive in a role that promotes the game at Golf Galaxy. Our unique retail experience is defined by our dedicated team members and cutting-edge technology aimed at helping golfers of all skill levels.

We prioritize building an inclusive and diverse workforce that mirrors the communities we serve. Every team member plays a vital role in delivering genuine, helpful, and friendly service, ensuring that golfers of all abilities can enhance their game.

Customer Engagement:
Assist customers by understanding their needs and guiding them to the appropriate golf services that best meet their requirements. Provide exceptional service that leads to increased sales by recommending the right products and offering innovative solutions that significantly enhance performance.

Demonstrate comprehensive knowledge of all vendor equipment, including heads, shafts, and grips. Support store service sales by informing customers about the advantages of club fittings and repair services available.

Operational Excellence:
Contribute to achieving the store's shrinkage goals by ensuring all merchandise is handled and accounted for correctly. Participate in merchandise setups, replenishment, recovery processes, and pricing execution to drive store revenue and profitability.

Promote company initiatives such as loyalty programs, product warranties, and credit card enrollment. Adhere to established safety, loss prevention, and operational procedures, fostering an inclusive in-store environment where all individuals feel welcome and respected.

Embrace a collaborative approach to support your team and embody the traits that define exceptional teammates. These traits drive our business while ensuring a positive experience for both teammates and customers.

Desired Qualities:
- Strong decision-making abilities
- Preferred experience in the golf industry
- Preferred experience in golf fitting
- Associates degree or technical diploma in the golf industry is a plus