Game Room Operations Manager

1 week ago


Greenville, South Carolina, United States Spare Time Entertainment Full time
Job Summary

We are seeking a highly motivated and organized Game Room Manager to join our team at Spare Time Entertainment. As a key member of our management team, you will be responsible for overseeing the daily operations of our game room areas, ensuring a positive and enjoyable experience for our guests.

Key Responsibilities
  • Operations Management: Plan, organize, and control the operations of the game room areas, ensuring a high level of service and quality.
  • Staff Supervision: Train, supervise, and motivate Amusement Attendants to provide excellent customer service and maintain a clean and safe environment.
  • Inventory Management: Order inventory and supplies for the department, ensuring that we have the necessary resources to meet guest demands.
  • Equipment Maintenance: Inspect, maintain, order, and repair equipment to ensure that it is in good working condition.
  • Security and Safety: Ensure the security, functionality, and proper handling of company property in the department, and enforce safety rules and report hazards.
  • Customer Service: Provide excellent customer service, respond to guest needs, and take action to correct any problems.
  • Financial Management: Confidently operate the POS System, making accurate transactions, and provide guests with their bill, collect payments, and return change.
Requirements
  • Education: High school diploma preferred.
  • Experience: 1-2 years of Game Room or Amusement Attendant experience, 1-2 years of supervisory experience.
  • Skills: Intermediate Microsoft Office user with strong organizational skills.
Work Environment

The noise level can be loud and may contain lighting effects such as lasers and strobes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to stand and walk for extended periods of time and able to lift 50 pounds.
  • This position regularly requires long hours and frequent weekend work.


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