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Retail Sales Associate

2 months ago

Framingham, Massachusetts, United States DICK'S SPORTING GOODS INC Full time
Overview

At DICK'S SPORTING GOODS INC, we're passionate about helping our customers find the right gear for their next adventure. As a Cashier, you'll play a critical role in delivering exceptional customer experiences and creating a welcoming store environment.

Key Responsibilities
  • Provide top-notch customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, ensuring a seamless shopping experience for our customers.
  • Promote company programs and services, such as loyalty programs and private label credit cards, to enhance customer engagement and loyalty.
  • Maintain a safe and inclusive store environment by adhering to established policies and procedures, and by treating all customers and teammates with respect and dignity.
  • Support the team across the store by taking on additional tasks and responsibilities as needed.
Requirements
  • Prior retail sales, cashier, or customer-focused experience is preferred, but not required.
  • Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 lbs. items occasionally.
  • Ability to work extended periods of time standing or walking, and to perform repetitive motions for short periods.
What We Look For in Our Teammates
  • Ensures accountability and takes ownership of their work.
  • Is customer-focused and dedicated to delivering exceptional service.
  • Is collaborative and works effectively with others to achieve common goals.
  • Instills trust and builds strong relationships with customers and teammates.
  • Has decision-quality and decision-making abilities, and is able to make sound judgments.
  • Is action-oriented and proactive in their approach to work.